Conversation & Language
Understands as well as you do.
Plato’s conversation & language engines are designed not only to understand natural language, but also to respond in kind, blurring the line between man & machine.
Our multi-lingual conversation engine understands natural language as well as you do. That means it’ll respond like you too. Use human-like automation to enhance the interaction between man & machine.
Fulfill with a response
Natural Language Classifier
Apply cognitive computing techniques to return the best matching classes for a sentence or phrase. Users can ask a question and PLATO will return responses to the best matching answers or next actions.
Dynamically translate & publish news, patents, or conversational documents in multiple languages allowing, for example, PLATO to read French and send that text in English.
The best speech engine. Ever.
Welcome to the future of artificial speech. PLATO’s next-generation speech & text engine is unsurpassed by the competition. Its ability to accurately transcribe spoken word and convincingly speak written text is testament to its power and versatility.
Text to Speech
Using appropriate cadence and intonation, Plato speaks written text with one of 13 voices in 7 languages. Expressive Synthesis and Voice Transformation features are available with select voices.
Speech to text
Plato dynamically converts spoken audio into text. Bridge the gap between the spoken word and their written form, including voice control of embedded systems, transcription of meetings and conference calls, and dictation of emails and notes.
The only machine that can understand human emotion.
Machines are only truly useful when they are understood by their users. PLATO, like all A.I. platforms, is a machine. But that’s where the similarities end. We gave our tin-man a heart which means PLATO has empathy and can understand human emotion.
Discerning joy, anger, disgust, fear, sadness, agreeableness openness, conscientiousness, extroversion, agreeableness, and emotional range while speaking with someone or when listening to spoken word is easy, but what about when it’s written? If that was easy, you wouldn’t have to re-write that text 50,000 times before hitting send.
Luckily, Plato uses cognitive linguistic analysis to discern tones at both the sentence and document level which dramatically improves the effectiveness of communication in different contexts.
PLATO personality insights derives insights from transactional and social media data to identify psychological traits which determine purchase decisions, intent, or behavioral traits.
Tweets & Replies
Personality Portrait13,906 words analyzed
You probably don’t…
Taking pleasure in life
Everything you need to create a personalized shopping experience.
Plato’s cognitive Commerce, provided by Cognitive Scale, leverage cognitive insights and advice to fuel personalized and contextual commerce opportunities for consumers and businesses and provide more relevant and actionable recommendations.
In the world of commerce, convenience is king. Get the real-time customer and business insight you need to deliver seamless and consistent omni-channel experiences with contextually relevant content, marketing and promotions for both B2C and B2B selling models.
Order Management and Fulfillment
Deliver the perfect order every time with intelligent omni-channel fulfillment. Cognitive sourcing and fulfillment logic optimizes inventory utilization and fulfillment efficiencies in real time. You get a single view of orders and inventory across the entire fulfillment network, and customers can order anytime and anywhere.
With Customer Insights, marketers can harness data across the entire customer journey, forming a complete view of your customers. You can uncover relevant insights and recommendations that get smarter with each interaction so you can drive the results you want.
Digital Experience empowers business owners to deliver engaging experiences with interactive content, targeted offers and consistent branding across channels—web, mobile web and hybrid apps—without relying on IT.
The world’s most advanced cloud-native insight engine.
Unlock hidden value in data to find answers, monitor trends and surface patterns.